Wealden residents are being invited to apply for grants from a special Community Fund set up by South East Water, following the supply problems some customers experienced last December.
The water company has said that customers directly affected have been personally compensated, however to recognise the wider impact on the community, they have set-u £50,000 community fund to help charities.
Tanya Sephton, Customer Services Director at South East Water, said:
We know this was a very tough time for the whole community, especially as it happened during the festive season.
The weather is outside of our control and when sudden, big changes in temperature happen, it can have a huge impact, causing leaks and bursts both on our network and on customers’ pipework. This is what happened in December.
We take our role as a local responsible water company seriously and wanted to thank Wealden residents for their understanding. This is a gesture which will have a long term benefit for everyone and there’s no better way than to support the tireless work of the great causes which are right at the heart of the community. A big thank you to them all.Customer Services Director at South East Water
Trevor Scott, Wealden District Council Chief Executive said:
The water outages last December caused major disruption and left many households and businesses without water for many days before Christmas.
I am pleased to hear those customers have been compensated and that South East Water is recognising the impact these outages had on the community as a whole, through this special community fund, which will benefit a number of good causes.Chief Executive Wealden District Council
See their website to make an application: www.southeastwater.co.uk. The closing date for applications is 5pm on 12th May.
South East Water are currently preparing their plan about the supply of water over the next five years. During the afternoon of 6th June customers are invited to hear details and ask questions. Your questions could cover the service the company provides, its impact on the environment, what will happen to your water bill, or whatever other topic is important to you. Click to register Your Water, Your Say.
Click to see previous articles about the water outage before Christmas:
- South East Water questioned by Councillors
- Water compensation fiasco
- Bottled water station in Crowborough