Supporting Crowborough

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It is now even easier to get in touch with the coronavirus community support group in Crowborough.

Supporting Crowborough was set-up on Facebook on 13th March, to provide assistance to elderly and vulnerable people. In the couple of weeks that followed, volunteers put leaflets through letterboxes offering to help residents if they were self-isolating.

Now you can be put in touch with the relevant coordinator for your area of Crowborough by using a new telephone helpline launched today.

Stay at Home | Protect the NHS | Save Lives

Volunteers have been offering help with getting essential shopping and picking-up prescriptions, so that people in high-risk groups who are self-isolating do not need to go into supermarkets or visit pharmacies themselves. They will deliver to your door contact free, but where possible they suggest residents wanting to minimise shopping trips should try to use Click & Collect or home delivery services.

Volunteers from Supporting Crowborough are also there if people feel lonely and would simply like a chat.

If the volunteers cannot help, they will put people in touch with other groups and organisations that can offer further assistance.

There are 24 area coordinators and over 100 volunteers in total, delivering essential supplies to people’s homes.

SUPPORTING CROWBOROUGH COVID-19

Help for Vulnerable people

Free help for anyone who is:

Vulnerable and have no other support in the Crowborough area

Shopping Deliveries:
There is a fantastic group of volunteers who will collect essential shopping and medicine and deliver it to you with no physical contact.

Friendly Chat:
If you feel lonely, isolated or have other concerns please let us know. We will do our best to help where we can or refer you to an agency who may be able to assist you. 

Who are we:
We are a group of volunteers who all live in Crowborough and have come together to help our community through this pandemic. 

How you can make contact with us:
Either via phone from Monday to Fridays between 8am to 4pm on 01892 317151.

Email on: crowborough2020@outlook.com

Facebook: Find us at "Supporting Crowborough"

Posters (image shown above) will be displayed around the town to help publicise the support that is available to people without a computer. Chamber of Commerce member, Millennia Print on Farningham Road printed the posters for free and also around 2,000 leaflets.

Paying

Volunteers will come back with a receipt before asking for money.  Where possible payment should be made by bank transfer to minimise the risk of passing on the virus, but if that’s not possible then you can disinfect any cash (plastic notes and coins) using soapy water.  Cash can be put in an envelope.

Supporting Crowborough have said that prior payment for goods should always be tried first, but where this can’t occur alternatives such as contactless card payment (where the person doesn’t need to divulge their PIN number) or the Post Office Payment Now scheme could be used.

If you have any queries or concerns about reimbursing the volunteer, then contact the helpline number.

Helpline Number

You can phone the helpline between 9am and 5pm Monday to Fridays on 01892 317151. There is an answer phone outside these hours.

Alternatively email crowborough2020@outlook.com.

Click for other information and sources of support available during the coronavirus situation.

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