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Crowborough Hospital Inspection


The Chief Inspector of Hospitals is inviting you to say what you think of the services provided by East Sussex Healthcare NHS Trust.

The Trust is responsible for running a number of services at Crowborough Hospital, including minor injuries and the birthing centre.

Although the majority of the acute services operated by the East Sussex Healthcare NHS Trust (ESHT) are delivered from the Conquest Hospital in Hastings and Eastbourne District General Hospital, the Care Quality Commission are also keen to hear about your experiences of being a patient at one of the community hospitals including Uckfield, Lewes and Crowborough.

In recent year’s the Trust has been struggling to balance their finances, and in the past week it was revealed a bailout of just under £40million pounds last year from the Department of Health.  Analysis by the Health Service Journal found ESHT was one of six trusts which received interim support amounting to more than 10 per cent of their turnover for 2013-14.

The Trust has been criticised for closing both minor injuries and the birthing centre in Crowborough on occasions to bolster staffing at other hospitals.


Chantal Wilson, Chairman of the Friends of Crowborough Hospital said:

Chantal Wilson, Chairman, Friends of Crowborough Hospital

The Chairman of ESHT kindly informed the Friends of all hospitals in East Sussex that the CQC will be inspecting in September.

By no means all acute hospital trusts run community services so ESHT is unusual in this respect.

The Friends of Crowborough Hospital will be particularly interested in the report findings on services within Crowborough Hospital, particularly the Birthing Centre and Minor Injuries.

The Friends have been extremely disappointed that these two services have not always been adequately staffed over the past year and that staff have been transferred temporarily several times to make up staffing levels in other hospitals.

The Chief Inspector of Hospitals in England, Professor Sir Mike Richards, announced last year that he will lead large inspection teams headed up by clinical and other experts including trained members of the public.

Sir Mike said:

The inspections are designed to provide people with a clear picture of the quality of the services in their local hospital and in their community, exposing poor or mediocre care as well as highlighting the many services providing good and excellent care.

We know there is too much variation in quality – these in-depth inspections will allow us to get a much more detailed picture of care than ever before.   Of course we will be talking to doctors and nurses, hospital managers and patients in the hospital.  But it is vital that we also hear the views of the people who have experienced the care provided by East Sussex Healthcare NHS Trust over the course of the last year or so, or anyone who wants to share information with us.  This will help us plan our inspection, and so help us focus on the things that really matter to people who depend on this service.

This is your opportunity to tell my team in person, and make a difference to the NHS services in the local area.

The CQC have just published their report of an inspection of Princess Royal Hospital in Haywards Heath in May.  They found there was insufficient levels of staff, over-reliance on agency staff and lack of consultant care at weekends, putting patience safety at risk.

Share Your Experiences

You can share your experiences, both good and bad, of using community services at Crowborough Hospital, attending Eastbourne DGH or being a patient at another of the hospitals in East Sussex both online and over the phone.

The Care Quality Commission’s helpline is: 03000 61 61 61, and you can share your views via their website at

The listening events in Hastings and Eastbourne will be held on Thursday 4th September:

  • 11am-12.30pm at the White Rock Theatre in Hastings.
  • 6-7.30pm at The International Lawn Tennis Centre in Eastbourne.

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