Crowborough care home which is set to close in next few months has now been placed into ‘special measures’


Update:  Harecombe Manor Nursing Home closed on 22nd January 2016.  A notice pinned to the main entrance reads: “With regret, as of midday Friday 22nd January 2016 Harecombe Manor Nursing Home ceased all operations”.

Notice on main entrance
Notice on main entrance

Harecombe Manor Nursing Home on Southview Road in Crowborough has been placed into ‘special measures’ by the watchdog after it failed to make the necessary improvements following their last inspection.

Harecombe Manor Nursing Home Southview Road CrowboroughDuring an unannouced visit on 7th and 9th September, inspectors were told repeatedly that there were not enough staff, they saw that people were not getting enough to drink because glasses were placed out of reach, and they considered people were at risk in the home because medicines were not always managed safely.

A person who remained in bed all the time told them “They don’t come round often.”  Another described how they hated it when they became “Wet” because they had to wait for help.  One person who had been placed on their left side in bed, had a drink placed on a table to their right, so they could not reach or see their drink.

Another person who had fallen 15 times in 2015 and who, according to their care plan, needed close supervision spent all their time sitting alone with no one checking on them.

The Care Quality Commission found that the home had not met the Warning Notice issued after the last inspection in December 2014, and most of the points in the home’s own improvement plan had not been actioned.

In the time between the inspection in September and the publication of the report 10-days ago, the owners Alex and Evelyn Ollivier announced that Harecombe Manor will close, as they were unable to find a care provider to take over the running of the home.

To read the inspection report in full, see the Care Quality Commission (CQC) website:

The owners and the Manager have been approached by CrowboroughLife for comment regarding the CQC’s latest findings.

An East Sussex County Council spokesman said:

We are working with the home and the Care Quality Commission to monitor the situation at Harecombe Manor.

The welfare of the residents remains our top priority and we have developed a number of contingency plans, including supporting them to transfer to other homes if the need arises and it is in their best interests.

Click on the links below to see other articles about the home.



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