Wealden District Council are pleased to announce that their waste contractor Biffa are able to resume Garden Waste Collections from Monday (20th April).
If you subscribe to the service please put your bin out on the next scheduled day. The renewal period for the next year is now open. To compensate for the three weeks the service was suspended, the Council will be making it 13 months for the price of 12 months.
The service was suspended for a four week period following some initial disruption due to reduced staffing levels because of Coronavirus. The Council have said they have worked hard with Biffa, under difficult circumstances, to bring the service back after only a three week gap.
They will continue to keep staff availability under close review. Whilst they are hopeful a subsequent suspension of this service will not be required, should it be necessary in order to prioritise our essential waste and recycling collections, they will do so and of course inform customers immediately.
Please refer to the schedule of garden waste collections for your property and place the brown bin out for collection as normal by 7am on your next scheduled collection day from Monday 20th April. You can find your next garden waste collection day, and also download your garden waste collection calendar for the rest of the year, from their website www.wealden.gov.uk and use the Bin Day Search facility.
Although many people will have been making use of the time at home to keep their gardens tidy, the Council ask you to not leave extra garden waste on top of, or around the bin, as it will not be removed. Do not overfill the garden waste bin or make it too heavy as this could result in the bin not being emptied or it getting damaged.
Don’t be tempted to fly tip
Remember the local Household Waste Recycling Sites, like the one on Farningham Road in Crowborough, are currently closed. The Council have asked that you continue to help them by avoiding creating unnecessary waste until the tips can reopen. Please do not place excess garden waste in your refuse or recycling bins because it will not be emptied. Where possible please continue to compost at home. Fly tipping is an offence and offenders will be prosecuted.
Subscribe or Renew
The sign-up process for the Garden Waste Service from 1st July 2020 is now open. You can sign up between now and the 8th June to ensure you receive the licence label for your bin for collections in July.
Wealden District Council have said they are very grateful to our garden waste customers for their understanding and support during this difficult time we all face together. To ensure you are not disadvantaged in any way by the period the service was suspended, we will be extending the next Garden Waste Service year starting 1st July 2020 by an extra month, making it 13 months for the price of 12 months. The licence label you will receive may still say it is valid until 30th June 2021 but the Council will not be asking customers to pay for July 2021 collections and the following renewal will start from the 1st August 2021.
Their preference is for residents to sign up online, especially as staff at the Contact Centre are very busy dealing with the Covid-19 emergency. If you cannot sign up online please phone 01323 443322, although they may not be able to answer calls as quickly as normal. Unfortunately, they are unable to accept new customers for the current garden waste collection service year, which ends on 30th June 2020.