“All of our IT systems are now functioning fully”


Update (11:15pm):

A South East Coast Ambulance Service (SECAmb) spokesperson said:

We are pleased to confirm that all of our IT systems are now functioning fully.

As a result, we have stood down the Critical Incident declared earlier today.

We’d like to extend a massive thank you to our staff and volunteers for their outstanding work today, as well as to our fellow ambulance trusts and our hospital and system partners for their support.

We’d also like to thank our patients and the wider public for their patience and understanding.

Moving forwards, we will ensure that any learning arising from this incident is acted upon.


The ambulance service which serves Sussex has declared a ‘critical incident’ this morning (Wednesday 17th).

The announcement was made by South East Coast Ambulance Service following an IT issue overnight.

They have asked members of the public to consider alternatives to calling 999, including NHS 111 online, unless it’s absolutely essential.



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